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Frequently Asked Questions

Q: What services do you offer? 

A: I provide floral design, wedding coordination, and event planning for social and corporate occasions.

 

​Q: How far in advance should I book?

A: For coordination and floral services, I recommend booking anywhere between 6 to 12 months in advance. Dates fill up quickly, especially during peak season. 

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Q: How do I check your availability?

A: The best way to inquire about availability is through the contact form on my website, where you can share your event date and details. You may also connect with me via Instagram (@petalsandsilks_) or Facebook (Petals and Silks) for a more personal touch.

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Q: Do you offer pricing or packages?
A: Yes. My current investment guide and service collections are available under the Services section of my website. I also offer fully customized proposals tailored to your specific vision, guest count, and priorities.

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Q: Is a deposit required to book?
A: A non-refundable retainer is required to secure your date. The remaining balance is due 45 days prior to your event. This ensures your date, design, and resources are exclusively reserved for you.

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Q: Can I request specific flowers or color palettes?
A: Absolutely. I love incorporating meaningful blooms and intentional colors into your designs. While availability depends on seasonality, I will source the best possible options and provide elegant alternatives if a particular flower is unavailable.

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Q: Do you provide delivery and setup of floral designs?
A: Yes. Delivery and on-site installation are included in most collections. My team and I personally place every piece to ensure your event space is styled to perfection.

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Q: What is the difference between a wedding planner and a wedding coordinator?
A: A wedding planner works with you from the very beginning; guiding decisions, managing budgets, building your vendor team, and overseeing the entire planning process. A wedding coordinator steps in closer to the wedding date, typically 8–10 weeks prior to confirm details, create a detailed timeline, communicate with vendors, and manage the event day itself. Both roles ensure a seamless experience, but the level of involvement and timeline differ.

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Q: Will you assist in creating a timeline or vendor schedule?
A: Yes. I curate a custom timeline in collaboration with you and your vendors, confirming all details and ensuring a flawless flow from start to finish.

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Q: Do you travel?
A: Yes. I travel for weddings and events throughout Ohio, and I am delighted to discuss destination weddings and elopements worldwide.

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Q: Will you work with my other vendors?
A: Absolutely. I believe in a collaborative approach and value strong relationships with fellow professionals. I am also happy to recommend trusted, vetted vendors if you are still building your dream team.

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Q: How long have you been in business?
A: I officially launched Petals and Silks in 2023, but my experience began in 2019 as an assistant. Since then, I have had the honor of serving dozens of couples, blending artistry, professionalism, and heartfelt care into every event.

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Q: Are you licensed and insured?
A: Yes. I am both licensed and insured, which is not only essential for peace of mind but often required by venues. I am happy to provide documentation upon request.

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Q: Do you have a contract, and what is your cancellation policy?
A: Yes. Every client receives a detailed contract outlining services, payment terms, and cancellation policies to ensure complete transparency. Retainers are non-refundable, and full cancellation details are clearly stated in your agreement.

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Q: What happens if you are unable to fulfill services on the event day?
A: In the unlikely event of an emergency, I have a trusted network of seasoned professionals who can step in to execute your vision with the same care, attention, and expertise.

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Q: Can I see examples of your floral work?
A: Yes. My portfolio is available on the Portfolio page of my website as well as on Instagram (@petalsandsilks_). My signature style is romantic and garden-inspired, but I tailor designs to reflect each couple’s unique aesthetic.

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Q: What is your process for selecting flowers and creating arrangements?
A: We begin by discussing your desired color palette, theme, and style. I then source blooms based on seasonal availability and your budget, focusing on balance, texture, and movement to create refined, intentional designs. Before production begins, you’ll receive a custom proposal and curated mood board.

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Q: Can you work within my budget?
A: Yes. I provide honest guidance on how to maximize your investment without compromising style or quality, offering thoughtful alternatives when necessary.

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Q: How do you manage vendors and timelines?
A: For coordination clients, I craft a detailed timeline covering vendor arrivals, ceremony cues, and reception milestones. I confirm all logistics with vendors 2–3 weeks before the wedding and serve as the primary point of contact on the day to keep everything running smoothly.

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Q: How will we communicate throughout the process?
A: I am available via email, phone, or text and maintain all event details in an organized format for easy reference. Coordination clients enjoy regular check-ins and progress updates, ensuring you feel supported every step of the way.

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